Lusha Community Terms of Use

Last Updated: May 30, 2021

Welcome to the Lusha Community!

Our community members (“Community Members”) help keep Lusha’s database accurate and up-to-date by sharing their professional network’s contact details in exchange for extra credits (“Credits”) or access to premium features (“Benefits”).
Please read the below Community terms and conditions of use (“Terms”) carefully before signing up to Lusha Community.

These Terms apply to the engagement between Lusha Systems Inc. and its affiliates (including subsidiaries, parent companies, joint ventures, and other corporate entities under common ownership) (“Lusha“, “Us” or “We“) and you, the Community Member.

These Terms are a part of the general Lusha Terms of Service  (“General Terms“) and all applicable provisions of the General Terms apply in relation to the Lusha Community, with the required changes. Such provisions include, without limitation, provisions regarding changes to the Terms, intellectual property rights, customer obligations, warranties, indemnification, disclaimer of warranties, limitation of liability, governing law, and arbitration. Capitalized terms that are not defined in these Terms shall bear the meaning assigned to them in the General Terms. In the event of a conflict between the General Terms and these Terms, the provisions of these Terms will prevail.

1. The Community and the Service – joining, access, benefits, cancellation

a. The Services are not offered to individual users. You hereby represent and warrant that you have the rights, permissions, and applicable authorizations to join the Lusha Community. By becoming a Community Member, you bind the legal entity on behalf of whom it is subscribing herewith. If you do not have such right or authorization or have any reason to believe that you are not authorized to join the Lusha Community, please refrain from joining the Lusha Community or cancel your participation immediately.

b. If you choose to join the Lusha Community, you expressly authorize and request Lusha’s Services to access, via your (a) email account (Outlook or G-Suite) permissions, to your contacts in your email database, including their names, email addresses, job titles, company names and phone numbers found in their email headers and signatures, and if connected (b) to your CRM account permissions, to your contacts, including their names, email addresses, job titles, company names, and phone numbers. Access will be granted to all contacts in the email database, without the option to “remove” specific contacts. Please note that such contacts may reach out to Lusha directly to request their removal from the Database.

c. Lusha will use the relevant parts of the information to enrich its Database and contribute to the expansion of the Lusha Community. Lusha may reproduce, distribute, publish, or display the information collected or any portion thereof, and sell, transfer, disclose or make available the information or any portion thereof to any third party, including Lusha’s customers.

d. You acknowledge and agree that after joining the Lusha Community, the Services will automatically access and collect the information that may be stored in your email account both locally and/or on a remote server.

e. Please note that Lusha will not read the content of your email correspondence and that the only information obtained will be the information described above.

f. Lusha will perform monthly validity checks on your email address and any other integration connected and may remove you as a Community Member at any point, at its sole discretion, without any explanation or compensation.

2. Operating in accordance with Lusha’s Code of Conduct

a. In exchange for joining the Lusha Community and providing access to the information, as described above, you will be entitled to Benefits in your use of the Services. The Benefits will be presented to you in a separate offer by Lusha. Benefits may include Credits or additional premium features, at Lusha’s sole discretion. Lusha may replace or change the Benefits at any time. If you are not satisfied with any changes in the Benefits, you can opt-out of Lusha Community at any time.

b. When you sign up to become a Community Member, you will receive a certain amount of Credits as a 1-time bonus. Each month following that, as a Community Member, you will receive additional certain credits per month until such point that you are no longer a Community member. These credits may not be re-assigned. The credit amounts shall be detailed in the offer before the signup.

c. Any Credits not used in a given month will not roll over to the following month.

3. Cancellation

a. You may cancel your participation in the Lusha Community at any time within your account settings.

b. If you cancel your participation in the Lusha Community, then:

    1. Any Benefits that you have received in exchange for your participation in the Lusha Community will not be renewed, effectively immediately on the date of cancellation.
    2. You will however still be able to use the Benefits that have, at the date of cancellation, already been issued to you.
    3. You will no longer have free access to the Lusha Community. . If you opt-out of the Lusha Community or upgrade to a paid package, your shared data from the day you leave the Community Program will not be sold. However, please note that information that Lusha has accessed prior to your cancellation will not be deleted from the Lusha Database, and information from your connected accounts may be used for research purposes.

4. Operating in accordance with Lusha’s Code of Conduct

a. Our code of conduct (“Code”) guides the way in which we collect, verify, and secure data. It is the north star that ensures all data processing is done in a transparent, responsible, and ethical way that supports the public good.

b. Our global Lusha Community was designed to enable Lusha to become the most simple, collaborative and accurate data-enrichment service, thanks to the contribution of our Community Members’ business contact details.

c. By joining the Lusha Community, you agree and undertake to operate in accordance with, and to uphold, promote, and respect the principles of, the Code. Failure to adhere to the Code of Conduct can result in immediate cancellation of your participation in the Lusha Community. The future of Lusha’s Community depends both on professional and ethical integrity. We believe that Lusha’s Community of B2B professionals should act as an example of the highest code of moral conduct, by adhering to the Code.

d. Each Community Member should encourage and fully support the adherence of all B2B professionals to the Code. Any Community Members who recognize a breach of the Code should swiftly report any such violation to Lusha. Failure to do so could result in possible cancelation or suspension of the membership of any such Community Member and/or other further action, as applicable.

5. Our ethical principles

  1. Collaboration:
    The Lusha Community advocates the sharing of accurate and up-to-date B2B contact information. Lusha takes measures to remove public emails (for example, Gmail and Yahoo accounts) and to update any outdated or inaccurate information. In line with our collaborative culture, Community Members are expected to do the same by reporting any incorrect information found in Lusha’s database.
  2. Avoid all harm:
    Lusha’s Community has a strict “no harm” policy. This means we do not share any information which may cause harm to others. For example, Lusha will do its utmost to remove phone numbers of any government officials, politicians, or persons that may be targeted by security agencies or terrorist groups – and we expect our Community Members to do the same.
  3. Honor confidentiality:
    Useless legally required, Lusha will not expose the source of its professional contact information. Our Community Members are also expected not to disclose professional’s details that are in “stealth mode”, or who would like to remain private.

6. Professional Responsibilities

  1. Professionalism:
    We are committed and work hard, to always stay up to date with relevant laws and legislation regarding the proper usage of information provided to our users, including the proper conduct of sending mass unsolicited emails (SPAM) or conducting mass unsolicited phone calls in any jurisdiction that our users operate in.
  2. Respect privacy:
    The information provided will not be used in any way that violates individual rights. We do not collect business contact details that are not needed and do not retain them for any period longer than necessary.
  3. Fairness:
    Lusha and its Community Members should comply with any data subject requests, which include the request to stop using or processing information or even to delete business information.